FinPoan

Expert Support Available 24/7

Frequently Asked Questions

Get instant answers to common questions about our investment platform, trading strategies, security measures, and how we help maximize your returns.

99.8%
Success Rate
$50M+
Assets Under Management
15,000+
Active Investors

Our platform employs sophisticated algorithmic trading combined with expert human oversight to maximize returns while minimizing risk. Here's how it works:

AI-Powered Analysis: Real-time market analysis using machine learning
Diversified Portfolio: Multi-asset class investments
Risk Management: Advanced hedging strategies
Expert Oversight: Professional monitoring 24/7

Security is our top priority. We implement multiple layers of protection:

Technical Security:

Bank-grade 256-bit SSL encryption
Multi-signature wallet protection
Cold storage for 95% of funds
Regular security audits

Regulatory Compliance:

Licensed and regulated operations
Insurance coverage up to $1M
KYC/AML compliance
Regular regulatory reporting

Withdrawals are designed to be fast and flexible:

1

Request Withdrawal

Access your dashboard and click "Withdraw Funds" after your trading session ends

2

Processing Time

Profits: Instant to 5 minutes | Principal: 24-48 hours for security verification

3

Receive Funds

Funds sent directly to your registered crypto wallet or bank account

We support multiple funding methods for your convenience:

Cryptocurrency (Recommended)

Bitcoin (BTC) - Instant
Ethereum (ETH) - Instant
USDT/USDC - Instant

Traditional Methods

Bank Transfer - 1-3 days
Credit/Debit Card - Instant
PayPal - Instant

Pro Tip: Crypto funding is fastest and has the lowest fees. Minimum deposit is $100.

Expected Returns

Conservative Plan: 8-12% monthly
Balanced Plan: 15-20% monthly
Aggressive Plan: 25-40% monthly

Risks Involved

Market Volatility: Investment values can fluctuate due to market conditions.
Liquidity Risk: Certain assets may not be easily convertible to cash.
Platform Risk: While minimal, technological failures or security breaches are a consideration.

Note: All investments carry risk. Past performance is not indicative of future results. We recommend choosing a plan that aligns with your risk tolerance.

If you notice any suspicious activity, please take these immediate steps:

  • **Immediately change your password:** Use a strong, unique password.
  • **Enable Two-Factor Authentication (2FA):** If you haven't already, set up 2FA for an extra layer of security.
  • **Contact Support:** Reach out to our 24/7 support team via live chat or phone. Provide all relevant details, including timestamps and descriptions of the suspicious activity.
  • **Review your account activity:** Check your transaction history and login records for any unusual entries.

Our security team will investigate thoroughly and guide you through the recovery process.

Yes, you can easily adjust your investment plan at any time to match your financial goals and risk appetite. Here's how:

  • **Log in to your dashboard:** Navigate to the "Investment Plans" section.
  • **Select your desired plan:** Choose between Conservative, Balanced, or Aggressive options.
  • **Confirm changes:** The system will guide you through confirming the upgrade or downgrade. Changes typically take effect at the start of your next trading cycle.

Important: Changes to your plan may affect your daily/monthly returns and risk exposure. Review the details carefully before confirming.

Yes, we offer a generous referral program to reward you for spreading the word about our platform!

1

Share Your Link

Find your unique referral link in your dashboard's "Referral" section.

2

Friend Invests

Your friend signs up using your link and makes their first deposit.

3

Earn Commission

You earn a percentage of their initial investment (e.g., 5-10%, depending on current promotions). Referral bonuses are credited instantly!

Bonus: Your referred friends also receive a special welcome bonus on their first deposit!

Still Have Questions? We're Here to Help!

Our dedicated support team is available 24/7 to assist you with any inquiries or concerns. Don't hesitate to reach out for personalized assistance.

Contact Support Now